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FREQUENTLY ASKED QUESTIONS

WHAT FLAVORS DO YOU OFFER?

We offer a wide variety of cake, buttercream and filling options! We're always updating our menu with new and seasonal options! We'll send you a menu of our current offerings upon receiving your inquiry!

DO YOU REQUIRE A DEPOSIT? WHEN IS MY PAYMENT DUE?

Payments are accepted via credit/debit card or bank transfer. All invoices are sent via email. We use HoneyBook to track/ organize all of our projects. A 50% deposit is required to hold your desired event date. The remaining balance of your order will be due 1 week prior to your event date. Cash payments can be arranged upon request! 
*please note we do not hold dates without a deposit*

DO YOU DELIVER?

Yes! Delivery fees are as follows: $15 within 15 minutes, $25 within 30 minutes, $50 within 1 hour, $100 within 2 hours. 

*Please note we do not travel further than 2 hours from Bethlehem, PA*

DO YOU HAVE A WALK IN COUNTER?

We are only accepting custom and catering orders at the moment! That being said we do suggest inquiring with at least 2 weeks notice to secure your desired event date as we can only accept so many orders each week!

WHERE ARE YOU LOCATED? WHAT ARE YOUR HOURS?

Our Studio is located at 836 Linden St. Bethlehem PA, 18018. 
We are open for custom order pickups:
Sunday: 9am-12pm
Mondays: Closed 
Tuesday-Thursday: 9:30am-2:30pm 
Friday: 9:30am-3:00pm
Saturday: 9:00am-2:00pm
*Hours may change due to events/availabilty*

WHAT IS YOUR CANCELLATION POLICY?

Cancellations are allowed up to 2 weeks prior to your event date. Any cancellations made after this 2-week period will result in the forfeit of your deposit.

DOES MY CAKE NEED TO BE REFRIGERATED?

Yes! Buttercream is very delicate and will melt! We recommend storing your cake in the fridge and pulling it out 1-2 hours prior to serving!

FAQs: FAQ
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